IT systems for small business

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Websites, internet, networks, servers, backups and security — built and looked after as one system, by one engineer who picks up the phone.

WebsitesInternetNetworksWi-Fi ServersCloud & EmailBackup SecuritySupport

What actually runs your business

Most of it, you never see.

The website, the Wi-Fi, the line into the building, the box in the closet — one system. Get one layer wrong and everything above it feels slow, flaky or broken.

SCROLL TO ENTER

Sound familiar?

The six calls I get most.

If two or more of them describe your month, it isn't bad luck — it's that nobody owns the whole system.

The Wi-Fi drops in the back office One access point doing four rooms' work. Nobody ever surveyed the space.
The website is slow and nobody owns it Built by someone who left. Domain, hosting and email sit in three accounts you can't log in to.
The internet goes down and the day stops One line, no second path, and no answer from the provider until Tuesday.
Nobody has ever tested a restore A backup you have never restored from is a folder, not a backup.
Everyone is an administrator Shared passwords, no MFA, one convincing invoice away from a very bad week.
Three vendors, nobody accountable Each owns a piece. The gaps between them are where your problems live.
INTERNET CIRCUIT FIBER + LTE FAILOVER L1 FIREWALL · VPN GUEST / STAFF / PAYMENTS SPLIT L2 CORE SWITCH · PoE STRUCTURED CABLING · 24 PORT L3 WI-FI · MESH COVERAGE SURVEYED · NO DEAD CORNERS L4 SERVER / NAS VIRTUALIZED · RAID · UPS L5 WORKSTATIONS · DEVICES IMAGED · PATCHED · TRACKED L6 CLOUD & EMAIL MICROSOFT 365 / GOOGLE WORKSPACE L7 BACKUP · 3-2-1 OFFSITE · VERSIONED · RESTORE-TESTED L8 WEBSITE · TLS · CDN WHAT YOUR CUSTOMERS ACTUALLY SEE L9

System map · 9 layers

Every layer accounted for.

From the line at the wall to the page your customers land on — mapped, built and written down as one system, not six vendors pointing at each other.

LAYERS MAPPED0 / 9
UPTIME TARGET99.9 %
RESTORE POINT0 min
ESCALATIONONE NUMBER

The three that matter

Found, connected, and still standing tomorrow.

Every service below rolls up to one of three outcomes. Get these right and the rest is detail.

SYSTEM 01

Presence

The site people find, the address they email, the profile that puts you on the map. Built fast and secure, hosted properly, and owned by you — not rented back to you a page at a time.

SYSTEM 02

Connectivity

The right line into the building, a second path for when it drops, and a network behind it that reaches every corner — with the card terminal, the staff laptops and the guest Wi-Fi kept apart.

SYSTEM 03

Continuity

Backups that are offsite, versioned and actually restore-tested. Patching, MFA and least privilege done quietly in the background. And one number to call on the day something still goes wrong.

What I do

Everything a small business needs, from one person.

You shouldn't need a web guy, a phone guy, a network guy and a nephew — each owning a piece and none of them owning the outcome. Take the parts you need, or hand over the whole stack.

01

Website & online presence

Designed, built and hosted — fast, secure and actually yours. Plus the domain, the business email and the listings that get you found.

  • Design, build & hosting
  • Domain, DNS, TLS & email
  • Google Business Profile & SEO basics
02

Internet & connectivity

The right line into the building, sized for what you actually do — with a second path so an outage isn't a closed day.

  • ISP selection & sizing
  • Static IP, DNS & port forwarding
  • LTE / 5G automatic failover
03

Networks & Wi-Fi

Coverage that reaches the back office and the loading door, on a network that keeps guests, staff and payments apart.

  • Structured cabling & switching
  • Wi-Fi survey & mesh coverage
  • Firewall, VLANs & remote VPN
04

Servers & storage

Specified, built and deployed — in your closet, a colo or the cloud. From one file server to a rack that has to be right first time.

  • Spec, build & deployment
  • NAS, RAID & virtualization
  • Racks, power, UPS & cooling
05

Computers & devices

Machines that fit the work, set up identically, and replaced on a schedule instead of on the morning one dies.

  • Procurement & standard imaging
  • Printers, POS & peripherals
  • Refresh planning & asset list
06

Cloud, email & files

Microsoft 365 or Google Workspace, migrated without losing mail — with sharing and permissions that make sense to non-technical staff.

  • M365 / Workspace setup
  • Mailbox & file migration
  • Shared drives & access control
07

Backup & recovery

Offsite, versioned and ransomware-resistant — and restore-tested, because a backup nobody has restored from isn't a backup.

  • 3-2-1 with an offsite copy
  • Immutable / versioned snapshots
  • Restore drills & recovery plan
08

Security

The unglamorous basics, done properly: MFA everywhere, patches applied, least privilege, and staff who can spot a fake invoice.

  • MFA & password management
  • Patching & endpoint protection
  • Phishing awareness & policy
09

Support & troubleshooting

When something breaks, one number. Remote first, on-site when it has to be, and a straight answer about what actually happened.

  • Remote & on-site response
  • Monitoring & alerting
  • Root cause, not just a reboot
Ongoing cover

Or hand the whole thing over.

A flat monthly plan instead of a phone call you're dreading the bill for. I watch it, patch it, verify the backups actually restored, and you get support without counting the hours. Cancel whenever — nothing here is a three-year contract.

  • Monitoring
  • Patching
  • Backup verification
  • Unlimited support
  • Quarterly review
Specialist builds

AI & GPU infrastructure.

The heavy end of the same work: capacity planning, rack elevations, three-phase power, thermal and airflow, InfiniBand/RoCE fabric and a priced bill of materials for teams deploying H200 / B200-class nodes at 10–14 kW apiece.

  • Capacity planning
  • Rack elevations
  • Power & thermal
  • Network fabric
  • Bill of materials

How it works

Call to working, without the runaround.

STEP 01

Free discovery call

Tell me what's slow, broken or missing. I ask the questions that surface what's actually causing it — no charge, no obligation.

STEP 02

Audit & plan

I map what you have, what's at risk and what it costs to fix — written down, priced and put in priority order so you can choose.

STEP 03

Build & migrate

Done in a sequence that keeps you trading, with evening or weekend cutovers wherever downtime would cost you real money.

STEP 04

Support & improve

I stay reachable — ad-hoc or on a monthly plan. Everything is documented in your name, so you're never locked in to me.

Who you're working with

One engineer, the whole stack.

I'm Nicolas Quiroz. I build and run the technology small businesses depend on — the website customers land on, the internet line and network behind the counter, the server in the closet, and the backups that mean a bad day doesn't become a lost year.

Most small businesses end up with three or four vendors who each own a piece and none of whom own the result. The web company blames the host, the host blames the network, and the person who wired it left two years ago. Nobody has the whole picture, so the same problem keeps coming back.

The approach is deliberately unglamorous: find the real constraint first, fix that, and write down what was done. Every account, licence and domain is registered in your name — if you ever want to leave, you take the whole system with you.

Typical client

A business of roughly 3–100 people with no IT department — an office, a clinic, a shop, a trades company or a growing startup. You need it to work, not a project plan about working.

Where I work

Remote worldwide, and on-site anywhere by arrangement. Most things are fixed remotely the same day; travel is scoped and agreed up front, never billed as a surprise.

How it's priced

Fixed price per project, or a flat monthly plan for ongoing cover. Quoted before anything starts, so you approve a number rather than receive one.

Get in touch

Tell me what's not working.

Describe what you've got and what's going wrong — or what you're trying to launch. You'll get an honest read on what it takes, and whether you actually need me.

Useful to include

How many people and locations · what's broken or missing · whether you have a website today · any deadline you're working to.

Goes straight to my inbox. No list, no newsletter, no sharing.